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FAQ

  • What equipment does Tactical Treescapes use for tree removals and pruning?
    Tactical Treescapes utilizes a comprehensive array of specialized equipment to ensure safe and efficient tree removals and pruning. Our arsenal includes a 72' tracked spider lift for reaching high branches, a 12" chipper and chip truck for handling debris, and a mini articulated loader for versatile ground operations. We also employ many ropes, blocks, and pulleys to manage complex jobs, and a log trailer for transporting large sections of trees. For more delicate or hard to reach areas, we rely on good old-fashioned climbing techniques. Each piece of equipment is meticulously maintained to operate smoothly and is selected to minimize any potential damage to your lawn. Our approach is designed to blend advanced machinery with expert craftsmanship, ensuring top-quality service for all your tree care needs.
  • What guarantees can Tactical Treescapes offer that the job will be finished on time and on budget?
    At Tactical Treescapes, we prioritize customer satisfaction and transparency. We guarantee that we will never ask for full payment prior to job completion. This ensures that you only pay when you are fully satisfied with the work. While occasional delays might occur due to unforeseen circumstances beyond our control (weather for example), we strive to minimize these and keep you informed every step of the way. Importantly, we adhere strictly to our estimated price, unless the scope of work changes prior to job completion. In these instances, all changes will be documented and approved prior to continuing work. This commitment ensures that you won't face unexpected costs, maintaining your peace of mind and trust in our services.
  • What is the process for scheduling tree services with Tactical Treescapes?
    At Tactical Treescapes, we aim to make scheduling your tree services as straightforward and efficient as possible. Here’s a step-by-step breakdown of our process: 1. Initial Contact: You can either call us directly or schedule a FREE estimate through our website. This initial step helps us understand your needs and prioritize your request. 2. Onsite Appointment: After your request, we will arrange an onsite appointment to assess the scope of work and discuss the service options available. This ensures we provide an accurate and tailored solution for your specific situation. 3. Estimate: Once the onsite assessment is completed, we will send you an estimate via text or email, according to your preference. This estimate will detail the scope of the project, including costs and timelines. 4. Approval and Scheduling: If you approve the estimate, we will send a confirmation and schedule the work for our next available day. This ensures that the services are rendered promptly and professionally. By following these steps, we ensure that you receive a seamless and efficient service, tailored to your needs. Feel free to contact us at any stage if you have questions or require further assistance.
  • What is your service area?
    Tactical Treescapes primarily operates within York, Chester, Union, and Lancaster counties of South Carolina. If you reside outside of these areas, we still encourage you to get in touch with us. We occasionally take on projects beyond our standard service area and are dedicated to accommodating your tree service needs whenever possible.
  • What is involved in a tree removal by Tactical Treescapes?
    At Tactical Treescapes, we approach tree removal with precision and care, ensuring the safety of your property and surroundings. When obstacles such as buildings or other structures prevent us from felling a tree from the ground, we utilize specialized tools and equipment to section the tree down from top to bottom. Our expert team employs a combination of rigging ropes, pulleys, lowering devices, and winches in tandem with meticulously maintained heavy equipment to carefully and safely remove tree sections. This method significantly minimizes the risk of damage to your home or other nearby structures. Trust Tactical Treescapes to handle your tree removal needs with professionalism and expertise!
  • Are you licensed and insured?
    Absolutely! Tactical Treescapes takes pride in maintaining the highest standards of safety and professionalism. We are fully licensed with the state, ensuring compliance with all local regulations. Our insurance coverage is robust, including high liability policies and commercial auto insurance, giving you peace of mind during every project. Furthermore, we adhere to strict safety standards; our equipment undergos regular OSHA inspections and we meet all DOT requirements. To top it all off, our team is led by an ISA certified arborist, showcasing our commitment to expert care and top-notch service. Choose Tactical Treescapes for a reliable and secure tree service experience!
  • Is there anything I should do prior to your arrival?
    Yes! Here at Tactical Treescapes, we prioritize efficiency and safety, and your help in preparing for our arrival can make a big difference. First, please pick up any dog droppings from the work area. Our ropes and gear are incredibly expensive, and excrement can ruin them. Additionally, if you are physically able, please move any non-permanent structures such as benches, tables, and lawn ornaments away from the work area. If moving these items is not possible for you, simply let us know and we will handle it upon arrival. Your cooperation helps us ensure a smooth and efficient service experience!
  • Can Tactical Treescapes work near power lines, and how do you ensure safety?
    Yes, Tactical Treescapes can work near power lines, but the approach depends on the type and voltage of the power lines involved. Power lines come in many configurations, so our first step is to assess the situation during the initial estimate. For service lines, we can work around them or arrange for a temporary drop. Our arborist is certified to operate within the minimum approach distance of power lines, ensuring safety and compliance with regulatory standards. However, we typically do not perform work near primary or high voltage power lines due to the increased risk. In such cases, we may refer you to a specialized service provider or discuss alternative solutions. Safety is our utmost priority, and we take every precaution to ensure a secure working environment for both our team and our clients.
  • How can I be sure that Tactical Treescapes is the right choice for my tree service needs?
    At Tactical Treescapes, we understand that choosing the right tree service contractor is crucial for the health and safety of your trees and property. Here’s why we stand out as the right choice: 1. Certified Arborists: Our team comprises certified arborists who possess the knowledge and expertise necessary to provide top-notch tree care. Certification ensures that our staff is skilled in the latest arboricultural techniques and best practices. 2. Safety-First Approach: Safety is our top priority. We strictly adhere to OSHA (Occupational Safety and Health Administration) and ANSI (American National Standards Institute) guidelines. This commitment minimizes risks and ensures that our work environment is safe for both our team members and your property. 3. Customer Service Excellence: We take immense pride in delivering outstanding customer service and ensuring complete satisfaction. From the initial consultation to the final cleanup, our dedicated team is here to assist you every step of the way, addressing your concerns and exceeding your expectations. 4. Tree Preservation Priority: At Tactical Treescapes, tree preservation is at the heart of our operations. We will never sell you a service you don’t need. Our focus is on maintaining the health and longevity of your trees, offering services that are truly beneficial for their well-being. 5. Passion for Arboriculture: We are passionate about the field of arboriculture and are committed to ongoing education. Our team constantly strives to stay informed about the latest advancements in tree care, ensuring that we provide the most effective and up-to-date solutions for your trees. By choosing Tactical Treescapes, you’re selecting a team of professionals who value expertise, safety, customer care, tree preservation, and continued education. We are dedicated to providing you with the highest quality of service to meet all your tree care needs.
  • When is the best time to prune my trees?
    At Tactical Treescapes, we recommend pruning your trees during their dormancy period, typically in late winter or early spring, as this is generally considered the best time for most tree species. Pruning during dormancy helps minimize sap loss and stress on the tree while promoting vigorous growth come spring. However, it's important to note that most trees are resilient and can be pruned correctly at any time of the year. Safety is our top priority—if any part of a tree poses an immediate hazard to you and your family, it should be addressed promptly, regardless of the season. Removing dead, diseased, or damaged wood is crucial for the health of the tree and the safety of your property. Feel free to consult our experts at Tactical Treescapes for personalized advice tailored to your specific situation.
  • Will insurance cover costs following damage to personal property caused by a fallen tree?
    Insurance will typically cover losses if a healthy tree falls and damages your personal property. However, if the tree was known to be unhealthy prior to loss, they may not cover the cost of mitigation services. This is why it is VITAL to address sick or dying trees on your property promptly. In the event of these unfortunate incidents, we are experts in working directly with your insurance company (if you prefer) to streamline the claim process. At Tactical Treescapes, we specialize in identifying and managing the health of your trees to prevent such incidents. Our team conducts thorough inspections and offers expert advice on tree maintenance, ensuring your property remains safe and your insurance coverage will apply when needed. Don’t wait for disaster to strike—let Tactical Treescapes help you maintain a secure and beautiful treescape!
  • Can you install or replace tree support systems (e.g., bracing or cabling)?
    Yes, Tactical Treescapes specializes in the installation and replacement of tree support systems, including bracing and cabling. Our tree care experts are trained to assess the structural integrity of your trees and determine the appropriate support system needed to ensure their stability and safety. Proper installation of bracing and cabling can prevent potential limb failure and mitigate the risk of property damage while promoting the healthy growth of your trees. Whether you need a new support system installed or an existing one replaced, you can trust Tactical Treescapes to deliver professional and effective solutions tailored to your specific needs.
  • Do I have to be home for the services to be rendered?
    No! You do not need to be home for the tree service process as long as we have permission to access your property. Our team at Tactical Treescapes is fully equipped to carry out all necessary work efficiently and professionally without requiring your presence. This allows for minimal disruption to your daily schedule. Whether it's tree pruning, removal, or general maintenance, we ensure the job is performed to the highest standards, and we'll update you on the progress and completion once the work is done.
  • How much does tree removal cost?
    The cost of our tree services at Tactical Treescapes varies depending on several factors. Key considerations include the height and diameter of the tree, as these dimensions significantly impact the overall pricing. Additional factors such as accessibility, proximity to structures, electrical hazards, and the overall health of the tree are also taken into account. We understand that each client's needs are unique, so we offer three options for handling debris: 1. Cut and Leave – We cut the tree and leave the debris on your property. 2. Firewood – We cut the tree into manageable firewood pieces. 3. Full Cleanup – We remove all debris from the site, leaving your property clean and tidy. To get a precise estimate tailored to your specific situation and requirements, we recommend contacting our team directly for a consultation. This ensures that we can provide a detailed and accurate quote for the services you need.
  • What happens to the tree debris after removal, and can I get a discount if you keep the wood?
    At Tactical Treescapes, we prioritize environmentally responsible practices in all our tree removal services. After removing the tree, the debris is typically processed by chipping it into mulch or composting materials, which are recycled back into the environment. Unfortunately, we cannot offer a discount for retaining the wood. This is because we have to pay to dispose of the debris, which often includes rotten wood or pieces containing foreign metal, making them unsuitable for resale or reuse. Rest assured, our processes ensure that all debris is handled in an eco-friendly manner, contributing to sustainable practices.
  • What is the difference between a free estimate, consultation with an arborist, and tree risk assessment?
    At Tactical Treescapes, we offer both free estimates and consultations to meet the diverse needs of our clients. Here's a breakdown of the differences and the role of tree risk assessments within these services: - Free Estimate: A free estimate is a straightforward service where our team visits your property to provide a cost estimate for specific tree services, such as pruning, removal, or general maintenance. This service focuses on the financial aspect and scope of the work required without going into extensive detail about the health or risks associated with your trees. - Consultation with an Arborist: A consultation is a more in-depth service where a certified arborist assesses the health, structure, and safety of your trees. During a consultation, the arborist will offer professional advice on tree care, including recommendations for treatments, fertilization, pest control, and disease management. This service is tailored to provide you with detailed insights and a long-term care plan for your trees. - Tree Risk Assessment: This is usually part of a consultation but can also be requested as a standalone service. A tree risk assessment involves a thorough evaluation of all aspects of the tree (crown, stem, roots, soil, pests, etc.) in order to calculate the risk of failure vs consequences of failure. This assessment will help you make an informed decision about whether a tree needs to be pruned, cabled, braced, injected, or removed. In summary, a free estimate focuses on providing you with cost information for specific services that you are seeking, while a consultation with an arborist offers a comprehensive evaluation and care plan for your trees. Tree risk assessment is a specialized component that can be included in a consultation to address safety concerns. If you need expert advice on managing your trees' health and safety, a consultation with an arborist, including a tree risk assessment, is highly recommended.
  • What is a certified arborist and why should I hire one from Tactical Treescapes for my tree care needs?
    A certified arborist is a professional who has been rigorously trained and tested in the art and science of planting, caring for, and maintaining trees. Certification is granted by the International Society of Arboriculture (ISA) once the individual has demonstrated extensive knowledge and competence in various areas of arboriculture through experience and examination. Hiring a certified arborist from Tactical Treescapes ensures that your trees are managed by experts who adhere to the highest industry standards. Our arborists are skilled in tree risk assessment, proper pruning techniques, disease diagnosis, and sustainable tree care practices, thereby protecting the health, safety, and aesthetics of your landscape. Choosing Tactical Treescapes means investing in top-notch, professional tree care that enhances the longevity and beauty of your trees.
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